SAP Knowledge Base Article - Public

3666257 - CB User IDs Number Range Gaps Between Created Users

Symptom

You are working with business users, and notice that the ID of a user is not saved with the next ID in the number range.

For example, after creating a business user which got assigned to User ID CB00000002, the next created user may be assigned to ID CB0000008, instead of CB00000003.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Maintain Business Users app.
  2. Click on New.
  3. Select the business partner to be assigned to the user.
  4. Fulfill the required fields for the user.
  5. Click on Save.

Here, it is possible to see that the User ID assigned does not immediately follow the next ID in the number range.

Cause

The system utilizes a buffering for the user IDs. This causes a couple of IDs to be locked whenever a new instance is to be created in the system, even if the new user is not yet saved.

Depending on other concurrent operations in the system (including server operations), the buffers may be reset hence causing sequence gaps in the user IDs allocated.

Resolution

The system works as expected.

Keywords

CB User, IAM, BUM , KBA , CA-GTF-BUM , Business User Management , Problem

Product

SAP S/4HANA Cloud Public Edition all versions