SAP Knowledge Base Article - Public

3666302 - Job Profile Acknowledgment notification remains empty on Home Page

Symptom

  • The job profile acknowledgment notification on the home page is empty but remains visible on the home page and in the to-do button.
  • Clicking the "I have read" (accept) button does not remove the empty notification from the home page.

Environment

SAP SuccessFactors Job Profile Builder

Reproducing the Issue

  1. Proxy as the affected user.
  2. Navigate to the home page and observe the empty notification.

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed on 2H 2025 release.

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

Remove the Job Profile Acknowledgement notifications from the home page. You can do this by following the steps below:

  1. Go to Configure Job Profile Acknowledgement Settings 
  2. Uncheck the setting "Send notifications in: Homepage > To Do list"
  3. Click Save.

See Also

KBA 2793827 - Application Error in Job Profile Acknowledgement - SAP for Me.

Keywords

KI1H2024, job profile acknowledgment, empty notification, home page, to-do button, sap successfactors, job profile builder, import and export data tool, acknowledgment entry, delete notification, sap kba, WSM-28334 , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Known Error

Product

SAP SuccessFactors Platform all versions