Symptom
- The job profile acknowledgment notification on the home page is empty but remains visible on the home page and in the to-do button.
- Clicking the "I have read" (accept) button does not remove the empty notification from the home page.
Environment
SAP SuccessFactors Job Profile Builder
Reproducing the Issue
- Proxy as the affected user.
- Navigate to the home page and observe the empty notification.
Cause
This is a Known Issue.
Resolution
The fix for this issue is planned to be deployed on 2H 2025 release.
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
Remove the Job Profile Acknowledgement notifications from the home page. You can do this by following the steps below:
- Go to Configure Job Profile Acknowledgement Settings
- Uncheck the setting "Send notifications in: Homepage > To Do list"
- Click Save.
See Also
Keywords
KI1H2024, job profile acknowledgment, empty notification, home page, to-do button, sap successfactors, job profile builder, import and export data tool, acknowledgment entry, delete notification, sap kba, WSM-28334 , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Known Error
SAP Knowledge Base Article - Public