SAP Knowledge Base Article - Preview

3666672 - Assign a service contract on a service order created from a service quotation in SAP S/4HANA Cloud Public Edition

Symptom

A Service Order is created as a follow-up document from a Service Quotation.

The business requirement is to assign a Service Contract directly on the follow-up Service Order, instead of assigning it on the Service Quotation.

This may be required when the Service Contract is only created or available after the Service Quotation has already been accepted.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Service Order, Service Quotation, Service Contract, Service Management, follow-up Service Order, follow-up document, contract assignment, assign Service Contract, assigned Service Contract, contract selection, service contract selection, contract cannot be assigned, contract cannot be changed, no assignment, price difference, pricing consistency, quote price, quotation price, accepted quotation, customer accepted price, you can’t change the assigned service contract as the item is released, SVO, SVQ, SVC, SAP S/4HANA Cloud Public Edition, Public Cloud , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem

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