Symptom
The Candidate Profile Extension tab is not visible in Redesigned Applicant Workbench
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Custom fields are defined in the Candidate Profile Extension object in Admin Center - Configure Object Definition.
- Open any Job Requisition
- Open any Candidate Application
- Notice that the Candidate Profile Extension tab is not available
Cause
A custom attachment fields is defined as part of the Candidate Profile Extension object in Admin Center -> Configure Object Definition.
Resolution
In the redesigned applicant workbench, custom attachment fields are not supported as part of the candidate profile extension. Product Management team have agreed to take this as an enhancement for a future release.
The candidate profile extension supports the following field types - CLOB, Date, DateTime, Decimal, Foundational Object, Generic Object, and Number in addition to the Boolean, Picklist, and String fields
As a workaround, you may remove the custom attachment field as part of the Candidate Profile Extension object in Admin Center -> Configure Object Definition and as long as there is one other custom fields defined which are supported field type, the Candidate Profile Extension will be visible as part of the redesigned applicant workbench
See Also
WNV: Candidate Profile Extension in the Redesigned Applicant Management Tool
Keywords
RCM-149430, RCM-156198, Candidate Profile Extension, Latest Workbench, Portlet, Tab, Missing, Not visible, attachment, object, CPE , KBA , LOD-SF-RCM-APP-LWB , Latest applicant WorkBench , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
SAP Knowledge Base Article - Public