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SAP Knowledge Base Article - PreviewSymptom
- The Remote Support Platform (RSP) failed to connect to the System Landscape Directory (SLD) server.
- When attempting to configure the SLD connection, a login window appeared, and the user successfully logged in using B1SiteUser credentials. However, the error message "Failed to connect to the SLD server" was displayed.
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Environment
Remote Support Platform for SAP Business One 3.2 PL20
SAP Business One, version for SAP HANA FP 2508
Product
SAP Business One 10.0, version for SAP HANA ; remote support platform 3.2 for SAP Business One
Keywords
remote support platform, rsp, system landscape directory, sld, failed to connect, login failed, token issue, invalid_client, client authentication, signed jwt, token not active, access token null, time synchronization, linux server, rsp server , KBA , SBO-RSP , remote support platform for SAP Business One , How To
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