Symptom
Requested quantity and currency are not correctly extracted from the uploaded PDF file in the "Create Sales Orders - Automatic Extraction" application. The "Requested Quantity" in the sales order request is 0.000.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the application "Create Sales Orders - Automatic Extraction".
- Upload the PDF file.
- Observe that the sales order request is created with the error "Data Incomplete".
- Verify that the quantity and unit of measure (UoM) are not correctly extracted.
Cause
If checking the application log, there should be a warning message: "Item &1: UoM not determined. System cleared requested quantity". This shows the root cause: The uploaded PDF file does not contain the Unit of Measure (UoM), which is a mandatory field. Without UoM in the uploaded PDF file, the system cannot extract it, leading to the clearing of the requested quantity.
Resolution
Ensure that the uploaded PDF file includes the Unit of Measure (UoM) field.
See Also
Keywords
quantity extraction, currency extraction, create sales orders, automatic extraction, sap s/4hana cloud, unit of measure, UoM missing, data incomplete, GBP to EUR, PDF upload issue, sales document creation. , KBA , SD-SLS-IMP-DOX-2CL , Sales Document Creation Based on Unstructured Data (PubC) , Problem
SAP Knowledge Base Article - Public