SAP Knowledge Base Article - Public

3667254 - Is it possible to edit standard error message when creating absence?

Symptom

You want to edit the error message displayed when creating an absence request. For example: "Sorry, you can't request X days. Your leave balance is insufficient."

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HCM Suite 

Reproducing the Issue

  1. Attempt to recreate an absence request;
  2. Observe the error message displayed during the process "Sorry, you can't request X days. Your leave balance is insufficient."

Cause

The error message is generated by a standard rule in the system. 

Resolution

  • It’s not possible to directly edit or customize standard error messages. Such messages come from standard system messages, not from rule-based or text in Manage Data or Message Definitions;
  • If you would like to have this option added to the system you can open an enhancement request following the article 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products. This way our Product Management team can consider it for future updates.

Keywords

edit error message, absence request, sap successfactors, time off, standard rule, error message modification, employee central, time tracking, absence error, rule trace, sap notes, accruals and entitlements, sf, ec , KBA , LOD-SF-EC-TIM-CAL , Calendar Jobs , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions