SAP Knowledge Base Article - Preview

3667359 - Workflow Email Sent Too Early (Before Approval Completion) in SAP S/4HANA Cloud Public Edition

Symptom

  • When using Flexible Workflow for Sales Orders, an email notification (for example, Sales Order Approved) is sent immediately when the approval step starts, even though the sales order has not yet been approved.
  • The expectation is that the notification should be sent after the approval is completed however, the email is triggered prematurely.


Read more...

Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Workflow, Flexible Workflow, Sales Order, Approval, Email Notification, Step Started, Step Completed, Deadline, My Inbox, SAP S/4HANA Cloud, Public Cloud, Notification Timing, F1306, F0862A, Responsibility Management , KBA , SD-SLS-GF-OC-2CL , S/4HANA: Output Control on Sales Documents (Public Cloud) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.