Symptom
When attempting to change the language in the mobile application, the operation fails. The following error message is displayed:
"You do not have read permission to access this API"
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors HCM Suite
Cause
This is an API Permission Issue
Resolution
- Configure the required permissions in the Admin Center for the affected user.
- User lacks the necessary permission to call the Account REST API for queries. This API requires View permission for at least one attribute within the Account Data category.
See Also
Keywords
Change Language, Mobile Settings, API permissions, SuccessFactors, platform, RBP, Account Data category, Account REST API, read permission to access this API, Error, , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem
Product
SAP SuccessFactors HCM Suite 2505
Attachments
| Pasted image.png |
SAP Knowledge Base Article - Public