SAP Knowledge Base Article - Public

3667558 - Error while changing the language on mobile application

Symptom

When attempting to change the language in the mobile application, the operation fails. The following error message is displayed:

"You do not have read permission to access this API"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM Suite

Cause

This is an API Permission Issue

Resolution

  • Configure the required permissions in the Admin Center for the affected user.
  • User lacks the necessary permission to call the Account REST API for queries. This API requires View permission for at least one attribute within the Account Data category. 

See Also

Role-Based Permissions - SAP SuccessFactors

Keywords

Change Language, Mobile Settings, API permissions, SuccessFactors, platform, RBP, Account Data category, Account REST API, read permission to access this API, Error,  , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem

Product

SAP SuccessFactors HCM Suite 2505

Attachments

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