3667603 - No prompt popup when click Export menu from Chart widget on view mode of SAC stories intermittently

No prompt popup when click Export menu from Chart widget on view mode of SAC stories intermittently.

SAP Analytics Cloud (Enterprise) 2025.14.17

1. Logon SAC tenant.
2. Access story on view mode.
3. Click 。。。>More Options->Export menu of a Chart widget.
4. No prompt popup
5. Repeat the step3 again, the prompt popup.

The fix was deployed to the relevant tenant as part of the 2025 November 16 update .

• SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (video)
• SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (blog)
• SAP Analytics Cloud - Enterprise Readiness
• 2539529 - How can I get deleted objects restored in SAP Analytics Cloud?
• SAP Cloud Trust Center - Learn more about our cloud security, trust, compliance and services.
• 2781338 - Is it possible to move their content from the Preview tenant to Production or vice versa in SAP Analytics Cloud (SAC)
• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
• • https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

Your feedback is important to help us improve our knowledge base.

More Options, Export, menu, Chart, prompt, popup , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem