SAP Knowledge Base Article - Preview

3667636 - Duplicate time confirmation issue in SAP Service and Asset Manager

Symptom

Duplicate time confirmations are being posted in the backend when performing time confirmations using SSAM 2310.

SAP note below are applied:

  • SAP Note 0003300038 - SAP Asset Manager - Final confirmation gets duplicated when supervisor cancels add confirmation time
  • SAP Note 0003563050 - SAP Service & Asset Manager: Double Confirmations Created when creating a Final Confirmation for an Operation


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Environment

SAP Service and Asset Manager 2310 (or other versions)

Product

SAP Service and Asset Manager all versions

Keywords

duplicate time confirmation, SSAM 2310, backend issue, SAP Service and Asset Manager, custom SAM client, iOS Beta 26.0, MDK 24.4.3-003, time confirmation duplication, offline settings, BTP Mobile Services, repeatable requests, SAP Asset Manager , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem

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