SAP Knowledge Base Article - Preview

3667698 - Fiori Launchpad blank after upgrade to S/4HANA 2023, Error - Call to success handler failed: Cannot read properties of undefined (reading 'getId')

Symptom

After upgrade to S/4HANA 2023 Fiori Launchpad loads blank (for some users / all users).


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Environment

SAP Fiori Launchpad ABAP Services

Product

SAP S/4HANA 2023

Keywords

getId undefined, LaunchPageAdapter.js, fiori launchpad, tiles not loading, app finder blank, /UI2/FLP_DEL_PERS, console log error, chip instance, S/4 HANA 2023  , KBA , CA-FLP-ABA , SAP Fiori Launchpad ABAP Services , Problem

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