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SAP Knowledge Base Article - PreviewSymptom
When creating a determination for the Case service, you are unable to set Case Processor as Null.
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Environment
- SAP Sales Cloud Version 2
- SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
case, null, determination, clear, remove, assigned to, processor, delete, remove processor , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-CZM-CUL , Custom Logic for for SAP Sales/Service Cloud , How To
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