SAP Knowledge Base Article - Public

3667816 - [2H 2025] Missing Sections on External Career Site after Logging In - Recruiting Management

Symptom

After logging into the external career site, expected navigation options such as Home Page, Job Search, Candidate Profile, and Sign Off are missing. Instead, only a few links like “My Applications,” “Careers Home Page,” and “Explore All Jobs” are visible however, these links do not function as expected.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to the default external career portal login page.
  2. Attempt to log in as an existing candidate.
  3. Observe the restricted user interface view post-login, which only displays "My Applications," "Careers Home Page," and "Explore All Jobs."
    • “Careers Home” doesn’t perform any action;
    • “Explore All Jobs” doesn’t load and show ‘404 Page Not Found’ error.

Cause

Resolution

The solution of this issue is currently under investigation with Engineering Team.

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See Also

2692971 - SAP SuccessFactors Known Issues for the 2H 2025 Release

Keywords

external career site, missing tabs, external candidates, career portal, default external career site, missing sections in candidate profile, 2H2025 release , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Bug Filed

Product

SAP SuccessFactors Recruiting all versions

Attachments

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