Symptom
After logging into the external career site, expected navigation options such as Home Page, Job Search, Candidate Profile, and Sign Off are missing. Instead, only a few links like “My Applications,” “Careers Home Page,” and “Explore All Jobs” are visible however, these links do not function as expected.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to the default external career portal login page.
- Attempt to log in as an existing candidate.
- Observe the restricted user interface view post-login, which only displays "My Applications," "Careers Home Page," and "Explore All Jobs."
- “Careers Home” doesn’t perform any action;
- “Explore All Jobs” doesn’t load and show ‘404 Page Not Found’ error.
Cause
Resolution
The solution of this issue is currently under investigation with Engineering Team.
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See Also
2692971 - SAP SuccessFactors Known Issues for the 2H 2025 Release
Keywords
external career site, missing tabs, external candidates, career portal, default external career site, missing sections in candidate profile, 2H2025 release , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Bug Filed
Product
Attachments
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SAP Knowledge Base Article - Public