3667934 - "Welcome to the New Learning Experience" "i" icon missing after 2H 2025 release

Symptom

The "Welcome to the New Learning Experience!" "i" icon has disappeared from the top right corner of the page after the 2H 2025 release.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Access the SAP SuccessFactors Learning home page in a preview instance that has received the 2H2025 release >
Observe the absence of the "i" icon in the top right corner of the page.

Cause

This is a Known Issue.

Resolution

Our Learning Engineering team has finalized their work on the situation and the fix is scheduled to be delivered with 2511 patch 3. Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors - Patch Details.

Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Check the KBA 2171560 to understand how to get notified when a KBA is created/updated.

Keywords

i, icon, missing, new, learning, experience, 2H, 2025, release, hidden, landing, page, tile, LRN-202749, home, page, design, change, KI2H2025, LRN-202749 , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS-ILX , Integrated Learning Experience , Known Error

Product

SAP SuccessFactors Learning 2511