Symptom
This request is for cleaning up or removing unused, empty, duplicate, or incorrectly named email categories that appear in the Category drop-down on the Email Campaigns page, as well as in the General Settings step when creating an email campaign.
This case also applies for similar cases such as:
- "How can I delete email categories?"
- "We inserted a new category with the wrong name — how can we remove it?"
- "There is an empty/blank/unnamed category in our account. Can it be deleted?"
- "Is there a way to delete categories myself through the GUI so I can manage the mailing list?"
Read more...
Environment
- SAP Engagement Cloud, Emarsys Edition
- SAP Engagement Cloud, Enterprise Edition
Product
Keywords
email categories, link categories, email category, delete email category, remove email category, empty category, blank category, unnamed category, no category, clean up categories, email campaigns, category drop-down, General Settings, manage categories , KBA , CEC-EMA-EM , Email , CEC-EMA-LNK , Link Tracking , CEC-ENG-EM , Channel: Email , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview