SAP Knowledge Base Article - Public

3668115 - Admin cannot import learning history even though permission "Add History Record" is granted - SuccessFactors Learning

Symptom

  • Permission "Add History Record" is in Admin's Role. 
  • When admin imports learning history file via Import data function.
  • User and item exist in the system, but the import job fails.
  • Error Message: The User ID you specified either does not exist or you do not have permission to use it here.

Environment

SAP SuccessFactors Learning

Cause

Admin doesn't have permission "Search User", and the failure is expected behavior.

Resolution

Add permission "Search User" to admin's role and then import data again.

Keywords

does not exist, doesn't exist, job failure, update learning history,  , KBA , LOD-SF-LMS-IMP , Import Data Tool , LOD-SF-LMS-WOR , Roles & Workflows , Problem

Product

SAP SuccessFactors Learning all versions