SAP Knowledge Base Article - Preview

3668171 - Error 403 when enabling "allow candidate to create an account using their phone number" in manage console integration - SAP Successfactors Recruiting

Symptom

  • Error occurs when attempting to enable "allow candidate to create an account using their phone number" in the Manage Console Integration and External Candidate Authentication page.
  • Error message: "403 - Phone login cannot be enabled without the SMS Provider feature in Customer Data Cloud Console."


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Environment

  • Admin Console (Administration, Queries / Reports)
  • SAP SuccessFactors Recruiting
  • SAP Customer Data Cloud

Keywords

error 403, phone login, sms provider, customer data cloud, manage console integration, external candidate authentication, SAP Successfactors Recruiting, allow candidate to create account, configuration, cdc console, sms provider feature, CDC, gigya, SMS , KBA , CEC-PRO-CON , Admin Console (Settings, Administration, Queries / Reports) , Problem

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