SAP Knowledge Base Article - Public

3668226 - Import user roles from one instance to another

Symptom

How to Import User roles from One instance to another (ex: test to production)

Environment

SAP SuccessFactors Learning

Resolution

Use the export data tool to export data from the source environment.

  1. Under System Admin > System Management Tools > Export Data, the option only has Admin Role
  2. Select a User or Instructor role > Exporting the role > The exported file only has the header line

Note: The current system design does not support exporting User/Instructor Role permissions in the Learning Management System (LMS).

As a workaround, manually copy and paste the User/Instructor Role permissions from the User Interface and save them in a text file as a backup.

Refer: 2354276 - Is it possible to export User/Instructor role permissions in Learning Management System (LMS)? - SAP for Me 

And then Import the data into the target environment using the import data tool.

  1. Under System Admin > System Management Tools > Import Data

See Also

2354276 - Is it possible to export User/Instructor role permissions in Learning Management System (LMS)? - SAP for Me

Keywords

import user roles, export data tool, import data tool, user roles, instructor roles, permissions, test environment, production environment, role template, admin roles, workaround, copy paste, text file backup , KBA , LOD-SF-LMS-USR , User Entity , How To

Product

SAP SuccessFactors Learning all versions