3668424 - Upload Employment Eligibility Verification Documents section is not available in I-9 - Onboarding

The "Upload Employment Eligibility Verification Documents" section is missing in the Complete Form I-9 Section 1 compliance task. Hence all the fields under "Upload Employment Eligibility Verification Documents" are missing:

• List A: Identity and Employment Authorization,
• List B: Identity,
• List C: Employment Authorization.

How it should look like:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP SuccessFactors Onboarding

In Compliance Settings > US_I9 the Require New Hire to Upload Form I-9 Documents is disabled.

Candidates will only be able to see the option to attach their documents once the switch is enabled in Compliance Settings.

Compliance, I9, I-9, missing, List A, List B, List C, Section 1, Upload Employment Eligibility Verification Documents, not available, Onboarding, OBX , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem