Symptom
When selecting a value for a field in the Latest People Profile (2H 2025), the system displays a technical value instead of the expected label when navigating using the keyboard."
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central 2H 2025
Reproducing the Issue
- Go to user profile
- Go to Job information card under job category (issue is replicable for all HRIS element )
- Edit Job information
- Enter "Data" manually for event field.
- Use Keyboard to scroll down (issue only happen when you do partial search and use keyboard)
- System show value like "{"id":3666,"code":"5","label":"Data Change"}" for field.
Resolution
Product Engineering is investigating a solution. This document will be updated with further detail.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
SAP Knowledge Base Article - Public