Symptom
- Custom card is visible when its Enabled status is unchecked at card level and checked at custom page level.
- However, banner is hidden if its Enabled status is unchecked at banner level, even if its Enabled status is checked at custom page level.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
Banners:
- Navigate to Learning Administration > Banners >
- Uncheck the status for a certain banner >
- Navigate to Custom Page > Open the page that uses the above banner and check its Enabled status >
- Navigate to My Learning > Open the custom page >
- Observe that the banner is hidden in the custom page.
Custom Card:
- Navigate to Learning Administration > Custom Cards >
- Uncheck the Enabled status for a custom card >
- Navigate to Custom Page > Open the custom page that uses the above card, and check the Enabled status for the card >
- Navigate to My Learning > Open the custom page >
- Observe that the card is still visible.
Resolution
Our Learning Engineering team has finalized their work on the situation, and the fix is scheduled to be delivered with 2511 patch 4. Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors - Patch Details.
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See Also
Keywords
custom, card, visibility, banner, visibility, page, logic, successfactors, learning, enable, control, inconsistency, issue, administration, integrated, experience, KI2H2025, LRN-203061 , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Known Error
SAP Knowledge Base Article - Public