Symptom
When onboarding is initiated the Rehire process for one employee and after the second rehire check, what is the behaviour of the payment information portlet in Onboarding when accepted as a Rehire with Old Employment?
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate Onboarding for a rehire
- Complete the New Hire Data Review and Personal Data collection
- Complete the second rehire check
- After the rehire check, accept the candidate a rehire with old employment
Resolution
Please find the behaviour of Payment Information based on the below scenarios:
- When payment information is present in both terminated user and onboardee (provided in Personal Data Collection) then in Rehire Data Review page the main payment method information from onboardee and other payment information from both terminated user and onboardee should be displayed.
- When payment information is present only for terminated user and not for onboardee then in Rehire Data Review page the payment information from terminated user should be displayed.
- When payment information is present only for onboardee user and not for terminated user then in Rehire Data Review page the payment information from onboardee user should be displayed.
Keywords
rehire, old, employee, user, banking information, overwritten, overriding, onboarding, 2.0, banking, Payment Information, Rehire Data Review, PDC, NHDR, Payment, Pay Type, Payment Method , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Bug Filed
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public