Symptom
- When using the API "Journal Entry - Post (Asynchronous)" to Reset and Reverse Cleared Documents, the system does not allow the operation.
- Error message: "Reversal of already cleared or reversed postings is not supported."
- Inquiry about the existence of a different API for resetting and reversing the cleared document.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Attempt to use the API "Journal Entry - Post (Asynchronous)" to reset and reverse a cleared document.
- Observe that the system does not permit the operation.
Cause
- As per the SAP Help Portal Documentation Journal Entry – Reverse , "Reversal of already cleared or reversed postings is not supported."
- Currently there is no API available which can reset and reverse the cleared document.
Resolution
- Use the app "Reset Cleared Items" to clear the document.
- If there is still a requirement for the API which can perform resetting and reversing entries of cleared document please raise a feature request.
- Please follow the KBA 2963059 - How to submit an feature request for SAP S/4HANA Cloud Products
See Also
Keywords
reset cleared document, reverse cleared document, journal entry post asynchronous, sap s/4hana cloud public edition, reversal not supported, reset cleared items app, feature request, sap customer influence, accounting interface public cloud , KBA , AC-INT-2CL , Accounting Interface (Public Cloud) , FI-FIO-AR-TRA-2CL , Transaction Apps: Public Cloud , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public