SAP Knowledge Base Article - Public

3669001 - API for Reset and Reverse the Cleared Document in SAP S/4HANA Cloud Public Edition

Symptom

  • When using the API "Journal Entry - Post (Asynchronous)" to Reset and Reverse Cleared Documents, the system does not allow the operation.
  • Error message: "Reversal of already cleared or reversed postings is not supported."
  • Inquiry about the existence of a different API for resetting and reversing the cleared document.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Attempt to use the API "Journal Entry - Post (Asynchronous)" to reset and reverse a cleared document.
  2. Observe that the system does not permit the operation.

Cause

  • As per the SAP Help Portal Documentation Journal Entry – Reverse , "Reversal of already cleared or reversed postings is not supported."
  • Currently there is no API available which can reset and reverse the cleared document.

Resolution

  1. Use the app "Reset Cleared Items" to clear the document.
  2. If there is still a requirement for the API which can perform resetting and reversing entries of cleared document please raise a feature request. 
  3. Please follow the KBA 2963059 - How to submit an feature request for SAP S/4HANA Cloud Products

    See Also

    Reset and reverse clearing documents in mass

    Keywords

    reset cleared document, reverse cleared document, journal entry post asynchronous, sap s/4hana cloud public edition, reversal not supported, reset cleared items app, feature request, sap customer influence, accounting interface public cloud , KBA , AC-INT-2CL , Accounting Interface (Public Cloud) , FI-FIO-AR-TRA-2CL , Transaction Apps: Public Cloud , Problem

    Product

    SAP S/4HANA Cloud Public Edition all versions