SAP Knowledge Base Article - Preview

3669053 - Required System Information for SAP Support

Symptom

SAP Support is unable to proceed with your case because essential system details have not been provided.

Without this information, we cannot identify or access the affected environment to analyze or resolve your issue. 


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Environment

SAP Cloud & On-Premise solutions 

Keywords

system information, client, subaccount, tenant, system ID, subdomain, connection, support, MaCo , KBA , IS-U , Utilities , How To

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