3669132 - Private browsing modes with Learning

• When using private browsing modes, i.e. Incognito or InPrivate mode, certain functionality or integration navigations do not work with Learning or Learning Administration.
• Does the Learning Management System support private browser sessions?

SAP Successfactors Suite
SAP SuccessFactors Learning Management System

SAP SuccessFactors Learning & Learning Administration requires the usage of third party domain cookies as per the SuccessFactors End User Requirements Browser Configuration Requirements for SAP SuccessFactors | SAP Help Portal 

Private browser modes like Incognito & InPrivate mode will generally cause these third party cookies used between integrations of Learning and other modules of the SF Suite (like Platform & CDP) to be blocked which are used for internal SAML & other functionalities.

While these modes are generally not supported, it may mean there will be scenarios where same functionalities can work; however you will want to engage your IT team or browser vendor support to review any trusted site or advanced cookie handling when using these modes and comparing traces between normal or standard browser settings with with SuccesFactors Learning integration.

Supported Desktop Browsers for SAP SuccessFactors | SAP Help Portal

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SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions