SAP Knowledge Base Article - Public

3669191 - Custom homepage card content updates not applying correctly to rule scenarios - 2H 2025

Symptom

  • When changing the content of a card depending on a set rule, the content of all the other set rules change with it.
  • Updates to one rule scenario content are replicating to all other rule scenarios, including the default one.

Environment

SAP SuccessFactors HCM suite

Reproducing the Issue

  1. Access the "Manage Home Page" section and click on "Organizational Updates".
  2. Navigate to the descriptions of a custom card and change the content based on the rules.
  3. Observe that all rules follow the last change of the one before it.

Cause

This is a Known Issue.

Resolution

The solution of this issue will be deployed on October 28th for Preview and on October 30th for Production environment.

See Also

Controlling Custom Card Behavior with Business Rules | SAP Help Portal

Keywords

custom homepage card, rule scenarios, card content updates, default scenario, rule replication issue, manage homepage, organizational updates, defect post-release, rule-based content, KI2H2025, INC15891969 , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , Known Error

Product

SAP SuccessFactors HCM Suite 2511