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SAP Knowledge Base Article - PreviewSymptom
When trying to add an entity to CX AI Toolkit under the Sales and Service configuration tab, the error "There was an error while adding the entity. Trace ID: *ID*. Please contact support if you require further assistance" pops up.
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Environment
- SAP CX AI Toolkit
- Cloud for Customer
Product
SAP CX AI Toolkit 1.10.0 all versions
Keywords
entity, error, failed, C4C, AI Toolkit, CX AI Toolkit, add, adding, entities, fail , KBA , CEC-AIT-CRM , Sales/Service AI Tools, Meetings, Email, and Scheduling , Problem
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