3669296 - Error message VP237 is triggered when changing the payer at sales order header level.

After changing the payer in the sales order header 'Partners' tab, the system issues the error message "Credit limit customer differs from credit limit customer in header".

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SAP S/4HANA Cloud Public Edition.

1. Create a new Sales Order
2. In the Item Level, go to the "Partners" tab
3. Check if the Partner has the flag "Item Partners" marked.
4. Now, go to the header level, click in the "Partner" tab and try to set a different Payer.
5. The system will show you the error message below:
   • Credit limit customer differs from credit limit customer in header
     VP237

It is not allowed to have different payers at header and item level if the credit management option is active in the system configuration.

If the flag "Item partners" is marked at the item level, the system can't redetermine the payer at the header level and will trigger the error message.

It is necessary to decide from a business process point of view whether a different payer is required at item level or not.

• If it is necessary to keep a different payer at item level, an alternative payer can be set up. To achieve this, both payers should have the same credit account. This workaround is only suitable with the classic credit management. In S/4HANA new SAP Credit Management (FSCM), the concept of Business Partners is used, therefore it is not possible to assign one common credit account, not even via relationships.
  See SAP Note 370573.
• If different payer at item level is not required, the item payer needs to be removed and then the header one will be used. For that, the 'Item partners' flag should be removed. In case the flag is greyed out, consider deleting the payer at the item level. As a result, the header payer will be redetermined on the item level and the 'Item partners' indicator will be unchecked.

Regarding how the 'Item partners' indicator could be activated see:

• SAP Note 550073 - FAQ: SD Partner Determination I

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