SAP Knowledge Base Article - Public

3669309 - AI-Assisted Chart Summary Preview fails to be generated in SAP Analytics Cloud plug-in for Microsoft Powerpoint

Symptom

  • The "Edit" function under the "Add Widget" tool launches multiple web browser windows but fails to generate a preview.
  • Error message: "Chart unavailable due to an invalid entity in the data feed: possible causes include missing field, invalid calculation, or lack of data source authorization."

Environment

  • SAP Analytics Cloud (Enterpise)
  • SAC add-in for Microsoft PowerPoint

Reproducing the Issue

  1. Open the SAP Analytics Cloud add-in for Microsoft PowerPoint.
  2. Click the "Add Widget" button.
  3. Click the "Edit" icon in the top left of the chart to format it.
  4. Observe the error: "Chart unavailable due to an invalid entity in the data feed: possible causes include missing field, invalid calculation, or lack of data source authorization."

Cause

This issue is being investigated by development.

Resolution

The solution of this issue is currently under investigation. Please follow this KBA for updates.

See Also

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Keywords

edit function, add widget tool, sap analytics cloud, sac plug-in, powerpoint, chart preview error, invalid entity, data feed, missing field, invalid calculation, authorization error, sac story chart, sac add-in, sac integration, sac chart formatting , KBA , LOD-ANA-OF-PPA , To track incidents for SAC add-in for MS PPT , Problem

Product

SAP Analytics Cloud all versions