3669349 - Delete pending user-created account approval requests in SAP SuccessFactors Learning

How to delete pending user-created account approval requests in SAP SuccessFactors Learning.

SAP SuccessFactors Learning

1. Access Learning Administration.
2. Navigate to "People" -> "User Account Requests".
3. Apply a filter for the 'User-Created Account Status' as "Pending" and perform a search.
4. Pending user-created account approval requests appear, but there is no option to delete them. 

The SAP SuccessFactors Learning system currently does not include a feature to delete pending user-created account approval requests. 

 In the LMS user interface, there is no direct option to delete pending user-created account approval requests. Administrators or designated approvers can either "Approve" or "Deny" such requests. Also, there is no functionality available for bulk approval or denial of such requests. Denying a request will prevent the user account from being created. For further guidance, refer to the help document - Approving Account Requests as an Administrator. 

If your business requires the ability to delete pending user-created account approvals, consider the following options:

1. Contact the SAP Professional Services team to explore the feasibility of your requirement. They may assist in creating and running deletion scripts tailored to your needs. You can contact them by referring to the attached KBA - 2149831 - SAP Professional Services.
2. Submit an enhancement request to suggest implementing this feature in a future release of LMS. You can do this by referring to the attached KBA - 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.

• Overview of Configuring Account Self-Registration Approval Processes
• Approving Account Requests as an Administrator
• Creating Automatic Account Reminders for User-Created Accounts
• 2149831 - SAP Professional Services
• 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

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