Symptom
A service contract item has ever been released previously, and then changed its status to another status (e.g. In Process). When deleting this service contract item, the following errors display.
- Item & cannot be deleted
- Item & cannot be deleted as an account assignment object exists
Environment
SAP S/4HANA Cloud Public Edition
Resolution
This is the standard system behavior. Once released, the item can no longer be deleted.
See Also
Help Portal: Overview of Service Contract Statuses
Keywords
service contract, item deletion, account assignment object, item cannot be deleted, service contract item, released item, status, cost object, warning message, service contract management, released, delete, contract status , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem
SAP Knowledge Base Article - Public