SAP Knowledge Base Article - Public

3669372 - Unable to Delete Service Contract Item Once Released - SAP S/4HANA Cloud Public Edition

Symptom

A service contract item has ever been released previously, and then changed its status to another status (e.g. In Process). When deleting this service contract item, the following errors display.

  • Item & cannot be deleted
  • Item & cannot be deleted as an account assignment object exists

Environment

SAP S/4HANA Cloud Public Edition

Resolution

This is the standard system behavior. Once released, the item can no longer be deleted. 

See Also

Help Portal: Overview of Service Contract Statuses

Keywords

service contract, item deletion, account assignment object, item cannot be deleted, service contract item, released item, status, cost object, warning message, service contract management, released, delete, contract status , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions