SAP Knowledge Base Article - Public

3669463 - Enhanced Rehire Verification with National ID Validation Feature is not working - Onboarding

Symptom

The "Proceed as New Hire" button is not grayed out when a new hire's national ID matches an existing record during Pre-Onboarding Rehire Verification.

The system allows proceeding as a new hire despite the national ID match.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to Homepage.
  2. Go to "Pending Tasks".
  3. Select "Pre-Onboarding Rehire Verification".
  4. Proceed to "Profile Match Verification" for the rehire candidate.
  5. Verify that the "Proceed as New Hire" button is not grayed out.

Cause

Expected Behaviour. 

Resolution

It has been confirmed with the engineering team that the feature is intended to work only during the second rehire check. 

See Also

Keywords

rehire verification, national id validation, proceed as new hire, onboarding, pre-onboarding rehire verification, obx-36823, proceed button not grayed out, , rehire check functionality. , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding