3669528 - Post conversion external email not visible in Application Profile - Recruiting Management

Post conversion of candidate from external to internal, the Post Conversion External Email of the candidate is populated in the candidate profile but is blank in the application.

SAP SuccessFactors Recruiting Management

1. Convert an external candidate profile to an internal profile in the redesigned applicant management tool.
2. Verify that the Post Conversion External Email is populated in the candidate profile.
3. Attempt to view the Post Conversion External Email in the application profile section and its blank

The issue occurs even when the snapshot is taken after the candidate conversion.

The engineering team has confirmed this as an expected behavior.

An enhancement request has been created under RCM-156382 to improve data consistency between the Candidate Profile and Application Profile.

• Refer to: 2609822 - postConvExtContactEmail shows in the Candidate Application when viewed by Recruiter - SAP for Me
• Refer to: 3224351 - Fields defined in both Job Application and Candidate Profile templates are displaying in More Information section only - Recruiting Management - SAP for Me

post conversion external email, candidate profile, application profile, redesigned applicant management tool, candidate conversion, data consistency, RCM-156382 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Product Enhancement