SAP Knowledge Base Article - Preview

3669571 - Unable to delete service instance for plans "hdi-shared" & "schema" and related bindings in SAP BTP subaccount when the underlying HANA Cloud instance has already been deleted

Symptom

  • Deletion of a service instance and related bindings in a BTP subaccount fails.
  • Error messages encountered:
    • "Service broker failed to delete the service binding for instance"
    • "Failed to open connection to the database, because of: SAP DBTech JDBC: Cannot connect ... Object is closed."
    • and other similar ones.
  • Service keys for the instance cannot be deleted due to the same issue.


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Environment

  • HANA Cloud Service Broker

Keywords

sap btp, hana service broker, delete service instance, orphaned service instance, hdi-shared, schema, purge-service-instance, database inaccessible, sap dbtech jdbc, object is closed, service keys, metadata cleanup, error deleting instance, "Service broker failed to delete the service binding for instance" , KBA , BC-XS-SRV-HSB , HANA Service Broker , HAN-CLS-HC , HANA Cloud Services HANA Cloud , Problem

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