SAP Knowledge Base Article - Preview

3669639 - Case sensitivity issue with IETF language tag filtering in SAP Emarsys

Symptom

Contacts with the IETF language tag set to "fr-FR" are filtered out despite meeting the condition. 


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Environment

SAP Emarsys Customer Engagement 

Product

SAP Emarsys 1.0

Keywords

FR exclusion, automation filtering error, segment criteria adjustment, lowercase condition, Emarsys automation, contact filtering issue, IETF tag evaluation, decision path exclusion , KBA , CEC-EMA-AUT , Automation , Problem

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