Symptom
- Users with the Authorization Policy for the Administration Console are encountering an "Access Denied" error when attempting to log in to the IAS administration console.
- Error message: "Access Denied - Sorry...You entered a valid URL, but you are not authorized to view the content; contact your system administrator."
- The issue started on 15.10.2025.
- It is reported in some tenants in the US East region.
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Environment
Identity Authentication Service
Product
Identity Authentication 1.0
Keywords
access denied, identity authentication, administration console, error message, authorization policy, null pointer exception, policyDecisionPoint, IAS troubleshooting log, HTTP trace, login issue, authorization policy , KBA , BC-IAM-IDS , Identity Authentication Service , Problem
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