SAP Knowledge Base Article - Preview

3670046 - Service Regions Not Displayed on Service Map in FSM After Creating Spatial Records via API

Symptom

When creating Service Regions in SAP Field Service Management (FSM) and adding Spatial Records via the FSM Spatial Data API, the regions are successfully created (HTTP 201 response) but are not visually displayed on the Service Map. The “eye icon” to show the region on the map does not appear. Google Maps is used as the Service Map provider.


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Environment

  • SAP Field Service Management (FSM)
  • FSM Service Map
  • Postman or other REST clients for API calls

Product

SAP Field Service Management 1.0

Keywords

service regions, spatial records, service map, polygons not visible, eye icon missing, google maps, sap field service management, fsm spatial data api, coordinatesFormat, WKT, KML, region visualization, polygon display, service map issue, sap help documentation , KBA , CEC-SRV-FSM-MAP , FSM Service Map , How To

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