SAP Knowledge Base Article - Public

3670083 - Location only displays the country in Job Applied portlet when UDM is enabled - Recruiting Management

Symptom

When a Candidate views Jobs Applied/Saved Application in the Candidate profile the location only populates the country value.

Environment

SAP Success Factors Recruiting Management

Reproducing the Issue

  1. In a system with UDM enabled but Reimagined Candidate Experience disabled.
  2. Log in to the career site as a candidate.
  3. Navigate to the "Job Applied" section in the candidate profile.
  4. Observe that the location displayed in the "Job Applied" portlet only shows the country.

Cause

The location associated with the Candidate Profile is pulled from the posting country field in Job Requisition, please refer to the KBA 3137448 - Multilocation doesn't appear in Candidate Profile Application Overview - SAP for Me .

When UDM is enabled, the system prioritizes the standardized Job Location object structure, which may result in only country-level information being displayed in certain portlets, even when more detailed location data exists in the location-obj field. 

Resolution

This behavior is expected, from a system design perspective. 

If you would like to change the current system design, we suggest you to refer your scenario and business in the Influence Portal where our Product Management team will be analyzing your case and if successfully voted and approved, can be implemented in further product releases. Please refer to the following article for any additional information - 2090228 - How to Submit Ideas for SAP SuccessFactors Products

See Also

Keywords

location, job applied, UDM, country, candidate profile, job requisition, location object, posting country, multilocation, location mapping, mobile apply, Saved Application, INC15730585 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RMK , Recruiting Marketing , Problem

Product

SAP SuccessFactors Recruiting all versions