3670107 - S4CRM: Biller Direct fields missing in Customer Engagement UI

• The Biller Direct function is utilized, and additional fields in table FKKVKP are not accessible in the Customer Engagement UI. 
• The affected fields include:
  
  • ININF_FIS: Notification for the Posting of Bills 
  • CRINF_FIS: Notification of Credit Memo Posting 
  • ISRAC_FIS: Internet Service Request Active 
  • PBILL_FIS: Send Bill to Customer 
  • SMSIN_FIS: Send Bill Information by SMS 
  • EMAIL_FIS: Notification by Email 
• The corresponding fields are not available in the BOL/GENIL Object UtilsContrAcctPartner, which prevents the use of the Biller Direct function in the UI.

Kba Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP S4CRM for the release: 208 S/4HANA 2023 and higher.
  
  

Fkkvkp, Struktur: CRMS4S_IU_CAP_ATTR, CDS-Ansicht(en): CRMS4_IU_C_CAP, CRMS4_IU_I_CAP, I_CONTRACTACCOUNTPARTNER , KBA , CRM-S4-IU , S4CRM: Utilities Industry , Problem