SAP Knowledge Base Article - Public

3670358 - Absence of Utility-Related Objects (e.g., Premise, Contract Account) in Data Transfer

Symptom

In Data Transfer tool there are no Utility related objects, such as: Premise, Contract account etc...

Environment

  • SAP Cloud for Customer 
  • SAP Sales Cloud Version 2

Cause

Utilities are not yet supported in transition tools like DTT. Migrating data from V1 to V2 would be via the Readiness Tool (migration tool). 
UTL (technical objects) data is usually stored in S4 (ISU) and replicated to V2 or V1. The transactional data that sees these objects, in V2, is synchronous calls made to S4H.

Resolution

Use the default UTL integration web services with V2 to transfer the data. In this case, it will be needed to implement Utilities integration

Data Impex supports importing Premise and Contract Account. The help portal document follows:

The other utilities objects are not supported yet. 

Please also check below the lists of the various business objects supported for transition from SAP Cloud for Customer to SAP Sales Cloud Version 2 and SAP Service Cloud Version 2.

The following table shows the status of business objects for transition:

Keywords

Data Transfer; objects; supported; migrate; Utility; products; Premise; Contract account. , KBA , LOD-CRM-IND-UTL , Utilities , How To

Product

SAP Cloud for Customer core applications 2508