Symptom
In Data Transfer tool there are no Utility related objects, such as: Premise, Contract account etc...
Environment
- SAP Cloud for Customer
- SAP Sales Cloud Version 2
Cause
Utilities are not yet supported in transition tools like DTT. Migrating data from V1 to V2 would be via the Readiness Tool (migration tool).
UTL (technical objects) data is usually stored in S4 (ISU) and replicated to V2 or V1. The transactional data that sees these objects, in V2, is synchronous calls made to S4H.
Resolution
Use the default UTL integration web services with V2 to transfer the data. In this case, it will be needed to implement Utilities integration
Data Impex supports importing Premise and Contract Account. The help portal document follows:
The other utilities objects are not supported yet.
Please also check below the lists of the various business objects supported for transition from SAP Cloud for Customer to SAP Sales Cloud Version 2 and SAP Service Cloud Version 2.
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Supported |
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Complete content: Objects Overview | SAP Help Portal
Keywords
Data Transfer; objects; supported; migrate; Utility; products; Premise; Contract account. , KBA , LOD-CRM-IND-UTL , Utilities , How To
SAP Knowledge Base Article - Public