SAP Knowledge Base Article - Preview

3670375 - Compound Employee API Fails with INTERNAL_ERROR After 2H2025 Preview Release

Symptom

After the deployment of the 2H2025 release in the Preview environment, certain calls to the Compound Employee API are failing. This issue is observed across various middleware platforms and is not specific to any one tool.

Error Messages:

  • API Response / Audit Logs:

    <ns2:errorCode>INTERNAL_ERROR</ns2:errorCode>
    <ns2:errorMessage>Internal error occurred!</ns2:errorMessage>

  • Middleware Logs (example from Boomi):

    [EXCEPTION] Exception=[Internal Error!] Error Code=[INTERNAL_ERROR] Error Message=[Internal error occurred!] (com.boomi.connector.api.ConnectorException) 


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Environment

  • SAP SuccessFactors Integrations 2H 2025
    • Compound Employee API

Product

SAP SuccessFactors HCM Suite all versions

Keywords

internal error, Boomi execution failure, API query error, Compound Employee API, Boomi flow failure, error code INTERNAL_ERROR, execution failure, syntax error, SFAPI Call failing, Internal error occurred!, com.boomi.connector.api.ConnectorException, CE API query Failed , KBA , @release , LOD-SF-INT-CE , Compound Employee API , Bug Filed

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