SAP Knowledge Base Article - Preview

3670417 - Object Name not Updated in Account Timeline

Symptom

When the Name or Description of an activity (for example, an Appointment or Task) is updated, the change is not reflected in the Timeline section of the related object (such as Account, Lead, Opportunity, or Quote). 


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Environment

  • SAP Sales Cloud Version 2
  • SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords

account timeline, appointment name update, timeline issue, SAP Sales Cloud Version 2, timeline not updating, appointment name mismatch, timeline description, lead, opportunity, quote , KBA , CEC-CRM-TIM , Timeline for SAP Sales/Service Cloud , CEC-CRM-TSK , Task for SAP Sales/Service Cloud , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , How To

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