SAP Knowledge Base Article - Public

3670426 - In Supplement B (formerly Section 3) - Option to select “Permanent Resident Card” under List A or “Social Security Card” under List C are not available as options

Symptom

In Supplement B (formerly Section 3) - Option to select “Permanent Resident Card” under List A or “Social Security Card” under List C are not available as options.

Environment

SAP SUCCESSFACTORS ONBOARDING

Cause

Functionality Gap for I9 Supplement B or formerly I9 Section 3 list of document selection in List A and List C.

Resolution

Engineering is taking this as an update the List A and List C type of document user can be select in 1H2026.

Keywords

OBX, I9 Supplement B, I9 Section 3, Permanent Resident Card, Social Security Card , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Product Enhancement

Product

SAP SuccessFactors Onboarding all versions