SAP Knowledge Base Article - Public

3670434 - Outbound Delivery Blocked for Picking or PGI Despite Credit Check Reaction Set to “Warning” (A) – SAP S/4HANA Cloud Public Edition

Symptom

When creating or processing an outbound delivery, the following message is triggered:

  • "Subsequent function 'Picking from delivery' not possible due to a credit block" (Message no. V1 849).

This occurs even though the credit control configuration is maintained with:

  • Reaction = A (Warning) in SSCUI 101518 – Define Automatic Credit Control
  • Status/Block = Checked

Additionally:

  • The user is unable to confirm Picked Quantity.
  • The system also prevents Post Goods Issue (PGI) due to the credit block.
  • The delivery document does not appear in the “Manage Document Credit Decisions” app.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Go to the app: Create Outbound Delivery with Order Reference.
  2. System checks credit limit automatically.
    • A popup appears showing: Credit Check SAP Credit Management Failed.
    • Click "Continue".
  3. Batch determination process completes.
  4. Enter the picking quantity for each batch.
    • Press Enter.
    • System displays credit limit alert again.
    • System displays error message: "Subsequent function 'Picking from delivery' not possible due to a credit block".
  5. User cannot confirm picked quantity.

Cause

This behavior is standard by design in SAP S/4HANA Cloud Public Edition.

  • Even when the Reaction is set to "A – Warning", a hard stop is enforced at:
    • The Picking stage, and
    • The Post Goods Issue (PGI) stage if the credit exposure exceeds the credit limit.
  • The “Status/Block” checkbox and “A” reaction do not override the block when the credit limit is exceeded.

In Public Cloud:

  • There is no manual credit release function for delivery documents.
  • The “Manage Document Credit Decisions” app supports only sales orders, not deliveries.

Resolution

Workarounds

Option 1: Keep Credit Exposure Within the Limit

  • Increase the Business Partner’s credit limit via the Maintain Business Partner app
    (in the relevant Credit Segment).
  • Or, reduce open credit exposure by closing test orders, invoices, or deliveries.

Option 2: Adjust Credit Control Configuration (if business allows)

In SSCUI 101518 – Define Automatic Credit Control:

  • Set the Reaction to blank or maintain it as “A”.
  • Uncheck the Status/Block checkbox for the Picking or PGI credit check step.

Note : This may disable the credit block at PGI, use only if acceptable under business policy.

See Also

Keywords

credit block, picking from delivery, outbound delivery order, credit limit exceeded, SAP S/4HANA Cloud Public Edition, automatic credit control, credit check error, subsequent function not possible, picking step blocked, SSCUI 101518, credit exposure, risk category, credit control area, goods issue , KBA , SD-BF-CM-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions