3670447 - Error when adding a Scope filter to a Story report query

Error when trying to select a user when adding a Scope filter to a Story report query:

• Failed to get search results. For assistance, please contact your administrator or the SAP Product Support team, if needed

SAP SuccessFactors HCM Suite

1. Create a new Story report.
2. Add an object that allows a Scope filter to be added (e.g., Job Information).
3. Add a Scope filter
4. Attempt to search for a specific user to be the subject of the filter.
5. Observe the error message: "Failed to get search results. For assistance, please contact your administrator or the SAP Product Support team, if needed."

Metadata mismatch caused by a dbPool migration.

Please open a case with the SAP SuccessFactors Analytics Support team.

If you are an SAP Support Engineer, refer to the internal memo.

story report, query designer, filter error, failed to get search results, error code 9620072, metadata refresh, database pool migration, story report query, search functionality error, scope configuration, unable. , KBA , LOD-SF-ANA-SAC-QDS , Query Designer - Filter, Calculated Column, Params , Problem