Symptom
- A grid appears when updating the profile picture in the Spotlight feature.
- The change was not documented or communicated via People Profile guide
- The grid is visible in Production but does not appear in the legacy profile.
Environment
- People Profile (PP3 UI)
Reproducing the Issue
- Open a user's profile via Spotlight
- Attempt to update the profile picture.
- Observe that a grid appears during the update process.
Resolution
The photo edit grid change was released with a patch not a major release. Change is announced through a patch release note: https://community.sap.com/t5/patches/tkb-p/hxm-patches (See Patch 1H 2025 p17). The update utilizes the same UI component as before but includes a new rectangle preview, similar to the functionality found in the background image edit feature. This enhancement is responsible for the grid lines visible in the tool.
See Also
- Refer to: People Profile guide
- Refer to: SAP SuccessFactors What's New
Keywords
grid, profile picture, spotlight, production, legacy profile, sap successfactors, succession and development, people profile, update profile picture, grid issue, profile update, spotlight feature , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , How To
SAP Knowledge Base Article - Public