Symptom
Journal entries of type "DR" are not available for selection when creating a receipt or tax invoice in the app Manage Payment Receipt. Despite maintaining the configuration activity Define Payment Receipt Type with type "DR", these entries do not appear as expected.
Environment
SAP S/4HANA Cloud Public Edition.
Reproducing the Issue
- Open the app Manage Payment Receipt.
- Attempt to create a receipt/tax invoice for journal entries.
- Observe that no items are displayed for selection, even though journal entries of type "DR" exist and have been configured.
Cause
The issue arises because journal entries of type "DR" require the selection of the Rcpt type "billing note." Choosing the "Receipt/Tax Invoice" option during entry creation does not accommodate "DR" entries, leading to their absence in the selection list.
Resolution
Select the "billing note" type during the creation process to ensure visibility of journal entries categorized as "DR." The system already has the billing note configured for "DR," and selecting this option will enable the desired journal entries to appear for selection.
Keywords
manage payment receipt, type DR, receipt, tax invoice, define payment receipt type, billing note , KBA , FI-LOC-FI-TH , Thailand , Problem
SAP Knowledge Base Article - Public