SAP Knowledge Base Article - Public

3670610 - How to import user to visible in the offboarding dashboard

Symptom

  • Termination details imported successfully for all employees in the import file, but only the first employee is triggered for the offboarding process.
  • Termination details are visible for all employees post-import, but the offboarding program does not initiate for all employees.

Environment

Offboarding 2.0

Reproducing the Issue

  1. Prepare an import file for termination using the "Import Employee Data" functionality.
  2. Test with a smaller batch of 3-5 employees.
  3. Import termination details successfully; termination details are visible for all 4 employees.
  4. Observe that only the first employee in the import file is triggered for the offboarding process.
  5. Delete termination events for all 4 employees and the offboarding program for the first employee.
  6. Separate the import file into 4 individual files and re-import successfully.

Cause

Expected Behavior

Resolution

As per the standard behavior, We cannot import employee to be visible in the offboarding dashboard as per the best practice.

We would like to formally submit an enhancement request for your consideration regarding this functionality. 

See Also

Keywords

offboarding program, termination import, employee data import, offboarding process issue, import file, termination events, batch import, offboarding 2.0, employee termination , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , How To

Product

SAP SuccessFactors Onboarding 2505