SAP Knowledge Base Article - Public

3670796 - Error: "ask administrator to check model activation in the intelligent scenario." in sales orders - automatic extraction

Symptom

  • An error occurs in the "sales orders - automatic extraction" app with the message: "ask administrator to check model activation in the intelligent scenario."
  • The issue arises when attempting to upload a file in the app.

Environment

  • Sales Document Creation Based on Unstructured Data 
  • SAP S/4HANA Cloud Public Edition 

Reproducing the Issue

  1. Open the "sales orders - automatic extraction" app.
  2. Attempt to upload a file.
  3. Encounter the error message: "ask administrator to check model activation in the intelligent scenario."

Resolution

  1. Open the "intelligent scenario management" app (requires business role SAP_BR_ANALYTICS_SPECIALIST).
  2. Search for the intelligent scenario SO_AUTO_EXTRACTION.
  3. Select the default version.
  4. Activate the default deployment for all.

Keywords

error message, intelligent scenario, communication arrangements, sales orders, automatic extraction, file upload error, SO_AUTO_EXTRACTION, activation issue, troubleshooting steps, SAP_BR_ANALYTICS_SPECIALIST, intelligent scenario management , KBA , SD-SLS-IMP-DOX-2CL , Sales Document Creation Based on Unstructured Data (PubC) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions